If you live in a Canadian household with hard floors, a shedding dog, and an entryway that spends four months of the year coated in crusty road salt, you have likely noticed a frustrating gap in the robot vacuum market. Budget machines under $500 CAD usually drag a damp, static microfiber cloth behind them—a method that merely turns dried slush and mud into an evenly spread grey film across your hardwood. To get a robot that actually scrubs and rinses its own mop, you historically had to spend north of $1,100 CAD. The eufy C28 Omni shatters that pricing barrier. Retailing at $470.60 CAD, this all-in-one system pairs a hands-free dust-emptying and water-exchanging dock with eufy's proprietary HydroJet roller mop.
The single biggest lesson we learned during three weeks of testing the C28 Omni in our 2,100-square-foot Ontario test home is that continuous roller rinsing matters far more than raw downward pressure. While competing dual-spinning pads grind yesterday's foyer dirt into your kitchen tiles until the robot returns to the dock five minutes later, the C28 Omni cleans its own roller on the fly. Every rotation sprays fresh water onto the microfiber cylinder while a tensioned scraper squeezes the muddy runoff into an internal onboard dirty tank. It is not a flawless machine—corner coverage is mediocre and carpet clearance is tight—but for hard-floor scrubbing per dollar, nothing else in Canada touches it right now.
What You Actually Get
Unboxing the eufy C28 Omni requires a bit of floor space and healthy knees, as the shipping carton tips the scales at 14.3 kg. Inside the recyclable cardboard packaging, you get the C28 robot vacuum with the HydroJet roller pre-installed, the tall Omni base station, a snap-on plastic ramp extension for the dock, two 2.5-litre disposable dustbags (one pre-installed, one spare), a clip-on side brush, a detachable power cord, and a quick-start guide printed in both English and French. Notably absent from the box is any starter bottle of eufy floor cleaning solution or a spare HEPA filter, meaning you will be mopping with plain tap water out of the gate unless you place an add-on order.
Build quality punches comfortably above its sub-$500 CAD asking price. Instead of the fingerprint-magnet glossy plastics common on budget bots, eufy opted for a matte charcoal finish with subtle textured ribbing on the base station lid. The robot itself measures 34.5 cm in diameter and stands 9.8 cm tall to the top of its LiDAR navigation turret, weighing a hefty 4.2 kg when its internal water reservoirs are dry. That 9.8 cm height is low enough to clear the toe-kicks under our kitchen cabinetry and slip beneath our standard Ikea sofa, though low-slung antique dressers will stop it in its tracks.
The Omni station measures 37.0 cm wide, 42.0 cm deep (including the docking ramp), and 45.5 cm tall, weighing 7.6 kg empty. Flipping open the top lid reveals two colour-coded translucent buckets with sturdy carry handles: a 3.2-litre clean water tank and a 2.8-litre dirty water tank. Below those sits a pull-out drawer housing the 2.5-litre self-sealing dustbag. Both the robot and dock feel dense and rattle-free, though the plastic latch securing the robot's removable dirty water reservoir feels somewhat thin and requires a careful, straight pull to avoid snapping the retention tabs.
Hands-On Performance: What Our Testing Showed
To evaluate the eufy C28 Omni properly, we ran it daily for 21 consecutive days across three levels of a lived-in home in southern Ontario during late winter. Our test environment included 1,400 square feet of engineered white oak hardwood, porcelain mudroom tiles, a finished basement with luxury vinyl plank (LVP) where ambient humidity sits around 52%, and three medium-pile wool area rugs. We subjected the machine to tracked-in calcium chloride road salt, melted snow, golden retriever fur, spilled oat milk, and measured aliquots of coarse sand and Cheerios.
Hard Floor & Winter Salt Mopping
The standout feature here is the HydroJet Self-Clean Roller Mop. Unlike flat vibrating pads or dual spinning discs, the C28 uses a 22 cm wide plush microfiber cylinder that spins at 180 RPM while applying roughly 10 Newtons of downward force. Inside the mop housing, a multi-nozzle manifold mists clean water onto the roller, and a rigid polycarbonate blade scrapes the dirty water out of the fibres on every single revolution, vacuuming the grime into a 180 ml internal wastewater chamber inside the robot.
When we let salty winter boot puddles dry overnight into thick white crusts on our dark porcelain foyer tile, the C28 Omni eradicated 100% of the residue in a single crosshatch pass set to High water flow. When we tested a rival spinning-pad robot on the same mess, it dissolved the salt on the first pass but left a cloudy, streaky haze across the adjacent hardwood planks because the pads became saturated with brine. Because the eufy constantly strips the dirty brine off its roller, the floor dried completely matte and clean within four minutes. We also tested 30 ml of sticky maple syrup and dried coffee rings on the kitchen vinyl; the syrup took two passes to fully lift without leaving tackiness, while the coffee vanished on the first pass.
Dry Vacuuming & Pet Hair
Ahead of the roller mop sits the dry suction intake, which uses a split-roller rubber-and-bristle brush featuring an active detangling comb molded into the brush housing. In our controlled pickup tests using 50 grams of play sand and 30 grams of rolled oats on hardwood, the C28 captured 98.4% of debris on a single pass in Turbo mode. Its single three-armed side brush spins at a calm speed that avoids flinging stray kitty litter across the room—a common annoyance we have noted in our best robot vacuums for pet hair guide.
On our medium-pile area rugs, pickup dropped slightly to 86.5% on the first pass with deep-embedded sand, requiring a second pass in Max suction mode to pull grit from the base of the carpet fibres. However, pet hair handling was stellar. Over three weeks of vacuuming up after a shedding golden retriever and two long-haired adults, we flipped the robot over at the end of week three and found zero hair wrapped around the main brush axle. Only two strands were caught on the outer plastic bearing cap, which pulled off in two seconds without needing a seam ripper.
Navigation, Mapping & Obstacle Avoidance
During initial setup, the top-mounted dToF LiDAR turret mapped our 950-square-foot main floor in just 7 minutes and 40 seconds. Room segmentation in the eufy Clean app was remarkably accurate, correctly dividing the open-concept kitchen and dining room along the transition strip. In day-to-day cleaning, it cleans in neat, overlapping 15 cm rows after tracing the room perimeters.
Where the C28 Omni betrays its budget price is obstacle avoidance. Rather than using an RGB AI camera like flagship models, it relies on structured infrared light and its physical bumper. It reliably navigated around larger hazards like winter boots, dog bowls, and dining chair legs without slamming into them. However, when we placed a white Apple lightning cable, a rolled-up ankle sock, and a faux pet mess on the floor, it ran over the cable and jammed its brushroll, pushed the sock across the living room, and clipped the edge of the fake pet waste. You must do a quick floor tidy before scheduled runs.
Docking Station & Drying Efficiency
When a job finishes, the C28 returns to the Omni base. First, the dock extracts dry dirt into the dustbag using a loud, 18-second suction blast that we measured at 73.8 dB from one metre away. Next, it flushes the robot's internal dirty water reservoir into the dock's 2.8-litre wastewater tank, then washes the HydroJet roller using room-temperature tap water for two minutes. Finally, a warm-air blower kicks in at a whisper-quiet 41.2 dB, drying the roller completely in 3 hours and 15 minutes. Even in our cool, slightly damp Canadian basement, the roller never developed a sour mildew smell. From an energy standpoint, the drying cycle draws just 65 watts, costing less than two cents per cycle on Ontario peak hydro rates.
| Test Metric | Measured Result | Test Conditions |
|---|---|---|
| Hardwood Sand Pickup | 98.4% | 50g medium quartz sand, single pass, Turbo suction |
| Medium Carpet Sand Pickup | 86.5% | 50g sand worked into 14mm pile wool rug, Max suction |
| Winter Salt & Slush Removal | 100% (Zero haze) | Dried calcium chloride boot prints, High water, Crosshatch |
| Operating Noise (Vacuum / Dock) | 57.5 dB / 73.8 dB | Measured at 1.0 metre distance with Reed sound meter |
| Battery Runtime & Coverage | 134 mins / 1,180 sq. ft. | Standard suction + Medium water flow before 14% recharge trigger |
| Mop Roller Drying Time | 3 hrs 15 mins | 100% bone dry in 19°C basement at 52% relative humidity |
Living With It: Long-Term Notes
Living with the eufy C28 Omni day in and day out revealed a mostly low-maintenance routine, alongside a few practical quirks you only notice after week two. Because the HydroJet system continuously uses fresh water rather than recycling a single dampening charge at the dock, it is noticeably thirstier than spinning-pad rivals. Cleaning 900 square feet of actual exposed hard floor on Medium water flow consumes about 850 ml of water per run (including the post-run dock wash). In our house, that meant refilling the 3.2-litre clean tank and dumping the 2.8-litre dirty tank every 3.5 to 4 days.
eufy C28 Omni Review: Sub-$500 Roller Mop Tested in Canada
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A word of warning on that dirty water tank: because it collects dissolved food, dust, and organic debris scraped off the roller, it will smell foul if left sitting for four days. We learned quickly to rinse the dirty bucket after every third run and drop a tiny splash of mouthwash or vinegar into the empty dirty tank to prevent bacterial stink. Additionally, once a week, you need to pop out the plastic mop-washing tray at the bottom of the Omni station and rinse it in the laundry sink, as wet dog hair and lint accumulate around the suction drain port.
On the software front, the eufy Clean app (tested on firmware v2.1.8) is responsive and free of bloated shopping tabs. You can set room-specific suction levels, water flow rates, and no-mop zones in seconds. The only persistent annoyance occurred during initial pairing: the robot's internal radio strictly requires a 2.4 GHz Wi-Fi signal and flatly refused to handshake with our Bell Giga Hub router until we temporarily disabled the 5 GHz band in our router settings. Once connected, however, it never dropped offline, even when cleaning the far corner of the basement.
Where It Falls Short
Every sub-$500 CAD all-in-one robot makes engineering compromises to hit its price point, and the C28 Omni has three notable weaknesses that prospective buyers need to weigh carefully.
First and foremost is its limited 10 mm mop-lifting clearance. When the ultrasonic carpet sensor detects a rug, the robot raises its roller assembly by one centimetre and shuts off water flow. While that is plenty of clearance for thin low-pile entryway mats or flatweave runners, it is not enough for plush medium- or high-pile carpets. On our 14 mm wool living room rug, the damp roller brushed lightly across the top of the fibres, leaving them slightly damp and occasionally transferring a bit of dirt onto the cream border. Our workaround was to configure the app to vacuum carpets first before wetting the mop, or set strict no-mop zones over thick rugs.
Second, the fixed cylindrical roller does not extend outward on a robotic swing arm like the mechanisms found on $1,300+ flagship machines. Because the roller sits inset within the chassis, it leaves an unmopped dry strip roughly 4.2 cm wide along baseboards and around the curve of the toilet base. Furthermore, the round chassis and single side brush struggle to pull heavy grit out of tight 90-degree cabinetry corners.
Finally, the base station washes the roller with unheated tap water. While cold water easily flushes out road salt, mud, and coffee, it struggles to emulsify cooking grease. After the robot mopped up bacon splatter in front of our stove, the roller remained slightly slick after its dock wash, requiring us to pull the roller out and wash it by hand in the sink with warm dish soap.
How It Compares
To put the eufy C28 Omni's $470.60 CAD price tag into context, we stacked it up against two well-known multi-function competitors readily available in Canada: the mid-range Dreame L10s Ultra and eufy's own flagship S1 Pro.
| Model | Price (CAD) | Key Spec | Best For |
|---|---|---|---|
| eufy C28 Omni | $470.60 | HydroJet active-rinse roller mop, 10mm lift | Best value hard-floor scrubbing under $500 |
| Dreame L10s Ultra | $699.99 | Dual spinning pads, RGB AI camera, detergent auto-feed | Cluttered homes needing strong obstacle avoidance |
| eufy Omni S1 Pro | $1,499.99 | 29cm HydroJet roller, Eco-Clean Ozone, 3D MatrixEye | Luxury flagship buyers wanting edge-to-edge perfection |
Buy the eufy C28 Omni if: Your primary goal is getting spotless hardwood, tile, or vinyl floors without spending a fortune. Its active-rinsing roller physically picks up liquid spills and salty winter grime far better than the Dreame's spinning pads, while costing over $220 CAD less. If you are willing to spend thirty seconds picking up phone cords before it runs, it delivers 85% of the floor-washing performance of the $1,500 S1 Pro at less than a third of the cost. You can see how it stacks up against simpler machines in our roundup of budget robot vacuums in Canada.
Buy the Dreame L10s Ultra if: You have kids or pets who leave toys, socks, and cables strewn across the house, and you have several medium-pile carpets. As we noted in our Dreame L10s Ultra review, its RGB camera and AI object recognition are vastly superior at dodging small hazards, and its automatic detergent dispenser saves you from mixing solution manually—even if its spinning mop pads cannot match the C28's deep-scrubbing roller on wet messes.
Buy the eufy Omni S1 Pro if: Budget is no object and you want the ultimate expression of roller-mop technology. The S1 Pro gives you a wider roller, 12 mm of carpet lift, ozone water sanitization, sleek futuristic styling, and military-grade obstacle avoidance that never touches a shoelace.
Buying Advice
eufy C28 Omni Review: Sub-$500 Roller Mop Tested in Canada
We may earn a commission. Price and availability change.
In Canada, the eufy C28 Omni (ASIN B0FWK41WF2) is sold in a single matte-black configuration. At its current listing price of $470.60 CAD on Amazon.ca, it is already priced aggressively—under-cutting most basic auto-empty dry vacuums that lack mopping docks altogether. Based on historical pricing trends for eufy's Omni line in Canada, we expect Prime Day and Black Friday promotions to trim another $40 to $60 CAD off the sticker price, bringing it close to the $415 CAD mark, though waiting months to save $50 makes little sense while winter slush or spring mud season is actively wrecking your floors.
If you pull the trigger, we strongly recommend adding a bottle of official eufy Multi-Surface Floor Cleaner ($24.99 CAD) to your cart immediately, as the box does not include any. Mixing a 1:200 capful into the clean water tank noticeably improves grease cutting in the kitchen. Picking up a replacement accessory pack ($44.99 CAD for a spare roller, two side brushes, two filters, and three dustbags) is also smart to keep on the laundry room shelf for your six-month maintenance swap.
When purchased through Amazon.ca via the official Anker/eufy storefront, the C28 Omni is backed by a 12-month Canadian manufacturer warranty, plus Amazon's standard 30-day return window. One practical tip for Canadian buyers: hold onto the original cardboard box for at least the first month, as warranty exchanges or returns on a 14 kg appliance are a headache without the custom foam inserts.
The Verdict
The eufy C28 Omni earns a well-deserved 8.7 out of 10 and our Best Value badge for 2026. By bringing its active-rinsing HydroJet roller mop down to $470.60 CAD, eufy has effectively made traditional drag-cloth and budget spinning-pad mops obsolete in the sub-$500 bracket. In our three weeks of testing, its ability to scrub away crusty Canadian road salt, suck up muddy slush into an onboard wastewater tank, and digest heavy golden retriever fur without tangling made a noticeable difference in how clean our hardwood felt underfoot.
You do have to accept sensible cost-cutting trade-offs: the lack of an optical camera means you must keep charging cables off the floor, the unheated dock wash needs occasional manual help with kitchen grease, and the modest 10 mm mop lift requires setting no-mop zones over thicker area rugs. Yet none of those caveats dull the core value proposition. For Canadian households dominated by hard flooring, the eufy C28 Omni is the smartest floor-care purchase under $500 CAD today.
